Your happy things are on their way.
Enter the tracking number from your dispatch email to see the latest updates.
Use your tracking number, not your OpenClip order number. Results are provided by 17TRACK.
Open tracking in a new tabA little help with tracking
Where is my tracking number?
Look for your dispatch email and check your spam folder. If your order hasn’t been dispatched, a tracking number may not be available yet.
Why aren’t there any updates yet?
A tracking number can be created before the carrier scans your parcel. Check again later, or contact us if the information stays unchanged.
It says delivered, but I can’t find it.
Check the delivery location and ask anyone who may have accepted your parcel. If you still can’t find it, email us with your order number so we can help investigate.
My parcel arrived damaged or something is missing.
Email support@openclip.com.au with your order number and photos of the parcel and contents where possible. We’ll help you with the next step.